Below are frequently asked questions, you may find the answer for yourself

The following queries have been answered for your ease. If you feel that the queries and answers listed below doesn't satisfy your curiosity, please feel free to reach out to us via the facebook messenger at the bottom of the page. You can also email us your queries to tft.factoryteam@gmail.com

All our products are made from 100% genuine leather.

You can buy our products through our online store at www.tftshoes.com, or by visiting our one of our stores.

You can request an exchange within 15 days from the purchase Date of Invoice ( Only if the shoe is not Worn, with the sole and upper completely untouched).
Please refer to our Shoe return and warranty policy for more details.

Please contact customer support at +977 9802066786( Sunday – Friday -10:00 am to 2:00 pm)

You can exchanged within 15 Days with another TFT Product from the purchased Date of Invoice.

Yes we have, Terms & conditions ( Worn / Dirty / Without Invoice).

Yes, The Product should be in Orginal Packaging.

You can return through Roadway or courier.

We delivere the shoes after the Payments Only.

You will not be charged for return.

Yes, you can exchange with any Product of TFT.

* All articles being returned for exchange/claim must be accompanied by original Invoice
* No warranty/guarantee/exchange for articles purchased on discount or during sale period
* Articles / Product sold under any promotional scheme including but not limited to discount coupons / gift coupons issued under any promotional scheme of TFT or any third party will not be eligible for exchange & Claim/Refund.
* TFT products are manufactured with the utmost care and stringent quality control is always maintained. However, despite this high quality assurance, there can be few odd defective ones among the thousands we manufacture.
* In case you find a manufacturing defect in the product purchased, kindly contact Customer Service ( within 02 days of purchase )
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